
We Are Concerned About
Privacy
Paperless Solutions deeply cares about,
respects, and protects the privacy of its visitors. For your convenience, we
have detailed the guidelines we use regarding information provided by our
visitors.
Information Collection and Use
There are two
types of information that Paperless Solutions may collect when you visit our
websites. The first, called personally identifiable information, is data
that you knowingly provide us. The second, called non-personally
identifiable or aggregate information, is obtained from your visit but is
not directly associated with you.
Personally Identifiable Information
Paperless
Solutions requests personally identifiable information from users upon
registration. We do not sell, distribute, or disclose any member
information. This data is used to manage accounts, authenticate users,
respond to inquiries, and send notifications regarding Paperless Solutions
services – such information is strictly used for internal business
operations and is not shared with any other party except as required by law.
Paperless Solutions reserves the right to disclose personally identifiable
information when we believe that disclosure is necessary to protect our
rights and/or comply with a judicial proceeding, legal process, or court
order served on our website.
Non-Personally Identifiable Information
Paperless
Solutions also logs non-personally identifiable information, or aggregate
data, such as internet protocol (IP) address and browser type, from all
users and visitors to this website. This data is used to administer the
website, track usage, and enhance Paperless Solutions services. User IP
addresses are recorded for security, monitoring, and tracking purposes to
prevent attacks on the system and malicious site usage.
Updating or Removing Personal Information
Members may
modify or remove any of their personal information at any time by logging
into their account and editing their profile. Additionally, members may
contact us by phone or postal mail to have their personal information
changed.
Choice/Opt-out
Members may
receive newsletters and updates regarding Paperless Solutions services, as
well as status notices for orders in process. Out of respect for your
privacy, we present the option not to receive these types of communications
by selecting the unsubscribe feature for the applicable communication types
in your account profile. Additionally, members may contact us by phone
(888-820-DROP) or postal mail (Paperless Solutions, c/o Customer Service
Department, 21320 Parthenia Street, Suite 210, Canoga Park, CA 91304) to
change their communications preference.
Paperless
Solutions will, under rare circumstances, send users strictly
service-related announcements. For instance, if our service has been
temporarily disabled for maintenance, Paperless Solutions may send users a
notification via email. Generally, you may not opt-out of these
non-promotional communications; if you do not wish to receive them you may
deactivate your account.
Website Security
The security of
your personal information is important to us. When you enter or retrieve
sensitive information from our server we encrypt that information using
secure socket layer technology (SSL).
Paperless
Solutions follows generally accepted industry standards to protect submitted
personal information, both during transmission and once received. No method
of transmission over the Internet or electronic storage, however, is 100%
secure. Therefore, while we strive to use commercially acceptable means to
protect your personal information, we cannot guarantee its absolute
security.
If you have any
questions about security on our website, please contact us.
Use of Cookies
A cookie is a
small text file that is stored on a user’s or member’s computer. We utilize
both session ID and persistent cookies. Our session ID cookies are used to
enhance navigation convenience and expire when you close your browser. Our
persistent cookies are used solely for identification and security purposes;
they remain on your hard drive for a period of time and are self-maintained
and cleaned. These cookies store data that is linked to personally
identifiable information that members submit. Users may remove cookies by
following directions provided in their Internet browser’s "help" file –
however, members will need to enable cookies to properly access our web
services.
Links to Other Sites
This website may
contain links to other sites that are not owned or controlled by Paperless
Solutions. Please be aware that we are not responsible for the privacy
practices of such sites. This privacy statement is only applicable to
information collected by our websites.
Business Transitions
In the event
that Paperless Solutions goes through a business transition, such as a
merger, acquisition by another company, or sale of all or a portion of its
assets, your personally identifiable information will likely be among the
assets transferred. In such an event we will post a notification on our
website to inform users for at least a 30-day period of time.
Changes in this Privacy Statement
Paperless
Solutions reserves the right to modify this privacy statement at any time.
If changes are made to this policy we will post them on our website so that
users are always aware of the information we collect, how we use it, and
when we may disclose it. Users are thus bound by any minor changes to this
statement once revised. In the event that material alterations are made to
this statement, however, we will post a notification on our website to
inform users for 30 days.
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YOUR RIGHT TO
USE THE SITE AND ITS CONTENTS
This Site is
only for your personal use. You may not distribute, exchange, modify, sell,
or transmit anything you copy from this Site, including but not limited to
any text, audio, and video, for any business, commercial, or public purpose.
As long as you comply with the terms of these Terms of Use, Paperless
Solutions grants you a non-exclusive, non-transferable, limited right to
enter, display, and use this Site. You agree not to interrupt or attempt to
interrupt the operation of this Site in any way.
OWNERSHIP
All materials on
this Site, including but not limited to audio, images, software, text, and
video clips (the “Content”), are protected under US and other copyright
laws. All trademarks, service marks, logos, slogans, domain names and trade
names (collectively "Marks") are the properties of their respective owners.
Paperless Solutions disclaims any proprietary interest in Marks other than
its own. All materials contained in this website are the copyrighted
property of Paperless Solutions, its subsidiaries, affiliated companies
and/or third-party licensors. If you wish to use material contained on this
website other than for your individual review and individual educational
purpose, and the copyright ownership of such material is held by a third
party, then you must secure the permission of such third-party in order to
use such material. If you are not a customer of Paperless Solutions and wish
to download and use any information contained in this website other than for
your individual review and individual educational purposes or in connection
with your customer relationship or potential customer relationship with
Paperless Solutions, please email
info@PaperlessSolutions.com so that we may
evaluate your inquiry.
LINKS
This website may
contain links to other Internet sites on the World Wide Web. Paperless
Solutions provides these links for your convenience only and is not
responsible for the content of any website linked to or from this Site.
Links from this Site to any other website does not mean that Paperless
Solutions approves of, endorses, or recommends that website. Paperless
Solutions disclaims all warranties, express or implied, as to the accuracy,
legality, reliability, validity, of any content on any other website.
MODIFICATIONS
Paperless
Solutions may make changes to this website, information contained therein,
software, documents, publications, prices, technical specifications, service
offerings and any other information and materials within this website at any
time and without prior notice.
PROHIBITED
You shall not
use Paperless Solutions’s website for any purpose that is unlawful or
prohibited by these terms and conditions. You shall not undertake any
initiative that shall damage, disable, overburden or impair any Paperless
Solutions server, or the network(s) connected to any Paperless Solutions
server, or otherwise interfere with any other party’s use and enjoyment of
this website. You shall not attempt to gain unauthorized access to services,
materials, other accounts, computer systems or networks connected to any
Paperless Solutions server or to the website, through hacking, password
mining or any other means.
INDEMNIFICATION
You agree to
indemnify, defend, and hold Paperless Solutions and all of its agents,
directors, employees, information providers, licensors and licensees,
officers, and parent (collectively, "Indemnified Parties"), harmless from
and against any and all liability and costs (including, without limitation,
attorneys' fees and costs), incurred by the Indemnified Parties in
connection with any claim arising out of any breach by you of these Terms of
Use or the foregoing representations, warranties, and covenants. You will
cooperate as fully as reasonably required in Paperless Solutions' defense of
any claim. Paperless Solutions reserves the right, at its own expense, to
assume the exclusive defense and control of any matter otherwise subject to
indemnification by you and you shall not in any event settle any matter
without the written consent of Paperless Solutions.
LIMITATION OF
LIABILITY
Paperless
Solutions' site is provided on an “as-is” basis without representations or
warranties of any kind, either express or implied, whatsoever, including
without limitation, warranties for the (A.) accuracy, merchantability,
fitness for a particular purpose, or non-infringement of any content
published on or available through this Site (B) that the server that makes
this Site available is free of viruses or other components that may infect,
harm, or cause damage to your computer equipment or any other property when
you access, browse, download from, or otherwise use this Site.
Under no
circumstances, including but not limited to Paperless Solutions’ negligence,
shall Paperless Solutions be liable for any direct, indirect, incidental,
consequential, punitive, or special damages related to (A.) the use of (B.)
the inability to use or (C.) errors or omissions in the contents and
functions of this site, even if Paperless Solutions or an authorized
representative thereof has been advised of the possibility of such damages.
Some states do not allow the exclusion or limitation of consequential
damages or incidental damages, so the above limitation or exclusion may not
apply to you. In no event shall Paperless Solutions' liability to you for
all damages, losses, and causes of action (whether in contract or tort,
including, but not limited to, negligence or otherwise) exceed $100.00.
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INTRODUCTION
In this Service Agreement ("Agreement"), "you"
and "your" refer to each customer ("Customer") and its agents, including
each person listed in your account information as being associated with your
account, and "we", "us" and "our" refer collectively to Paperless Solutions
(Paperless Solutions) and its wholly-owned subsidiaries. This Agreement
explains our obligations to you, and your obligations to us in relation to
the Paperless Solutions service(s) you purchase. By purchasing Paperless
Solutions service(s) you agree to establish an account with us for such
services. When you use your account or permit someone else to use your
account to purchase or otherwise acquire access to additional Paperless
Solutions service(s) or to modify or cancel your Paperless Solutions
service(s) (even if we were not notified of such authorization), this
Agreement covers any such service or actions. Additionally, you agree that
each person listed in your account information as being associated with your
account for any services provided to you is your agent with full authority
to act on your behalf with respect to such services in accordance with the
permissions granted, and that the Primary Contact and Account Administrative
Contact for your account shall have the authority, without limitation, to
terminate or modify such services or your account information, or purchase
additional services. Except as otherwise expressly set forth in this
Agreement, you agree that if you list, directly or by default, Paperless
Solutions as a contact for your account and/or any of the services in your
account, we have the right, without notice, to remove our name and/or
information from any such account or service and to replace the same with
the name and/or information provided by you for any other contact associated
with that account or service.
AGREEMENT TO BE BOUND
By subscribing
to a Paperless Solutions service(s), or by using the service(s) provided by
Paperless Solutions under this Agreement, you acknowledge that you have read
and agree to be bound by all terms and conditions of this Agreement and
documents incorporated by reference. Furthermore, you agree and warrant
that: (i.) neither your registration nor use of the any of the Paperless
Solutions services nor the manner in which you intend to use such Paperless
Solutions services will directly or indirectly infringe the legal rights of
a third party, (ii.) you have all requisite power and authority to execute
this Agreement and to perform your obligations hereunder, (iii.) you agree
to comply with all applicable laws and regulations.
NON-DISCLOSURE & CONFIDENTIALITY CLAUSE
This Agreement
serves as a Confidentiality and Non-Disclosure Statement between you and
Paperless Solutions. All Paperless Solutions employees and/or contractors
are required to sign a contract binding them to (1.) use client information
solely for the purposes of evaluating or performing the business
relationship with the client regarding the subject matter; (2.) not make any
copies of the client's information without the party's prior written
approval; (3.) take suitable precautions and measures to maintain the
proprietary nature of all information provided by the client; (4.) not to
disclose or furnish client information to any person or entity except for
employees of Paperless Solutions who have a need to know the information to
perform the service for the client and an obligation to maintain the
confidentiality of the information; and (5.) return client information upon
request.
FEES, PAYMENT AND TERM OF SERVICE
As consideration
for the services you purchased, you agree to pay Paperless Solutions the
applicable service(s) fees set forth on our Web site at the time of your
selection, or, if applicable, upon receipt of your invoice from Paperless
Solutions. All fees are due immediately and are non-refundable, except as
otherwise expressly stated in a written statement.
FILE ARCHIVING
We take every
means possible to secure and safeguard data, yet in the unfortunate even
that data or information is lost or compromised, due to elements beyond our
control or dissolution of Paperless Solutions, we assume no liability. It is
your responsibility to back-up your data using the provided media and to
then store them in a safe and secure location. Paperless Solutions makes no
guarantee of any service.
FILE RETENTION
Paperless
Solutions will retain hard-copy and electronic versions of all scanned files
for thirty (30) days after your digital files are received. After this time,
Paperless Solutions will securely and appropriately destroy all electronic
versions and hard-copy original files. If any defect or
inaccuracy in product or media occurs it is necessary to report it within 30
days of receipt of your digital files. After that 30 day period when files
are destroyed, Paperless Solutions has no means of making any corrects and
thus assumes no liability. It is your responsibility to retain and backup
all of your data.
FILE DISCLAIMER
Every effort
possible is made to assure your files are protected while in our possession.
All employees and contractors are trained in the proper handling and safe
keeping of your documents. In the unlikely event your file should become
lost, stolen or destroyed, however, we assume no liability to you or any
third parties. Furthermore, Paperless Solutions takes no responsibility for
files lost while in transit or mailed. It is your responsibility to keep
copies of all information submitted to Paperless Solutions.
LOCATOR ONLINE FILES
If your files are stored on Locator Online, we will host your files online for as long as you continue to use our services for every transaction you close and your account is kept up to date. if your account is not paid in full, we will shut down your file accesss. If you stop using our services, we will continue to host your files online for a monthly fee based on the number of transactions and the number of accounts under your service. If you do not wish to pay the hosting fee your access will be shut down.
DIGITAL FILE
DISCLAIMER
Paperless
Solutions, Inc. provides CD-ROMS or other optical media or other electronic
media containing all scanned and converted documents. While our storage
methods are approved by the Department of Real Estate and the
Department of Corporations Paperless Solutions, Inc. does not warrant
that you will be able to use or rely on the CD-ROMS or other optical media
or other electronic media to bring, settle or defend any particular legal or
governmental action or dispute.
ACCOUNT ACCESS
To access or use
the Paperless Solutions services or to modify your account, you may be
required to establish an account and obtain a login name, password and/or
passphrase. You authorize us to process any and all account transactions
initiated through the use of your password and/or passphrase. You are solely
responsible for maintaining the confidentiality of your password and
passphrase. You must immediately notify us of any unauthorized use of your
password or passphrase, and you are responsible for any unauthorized
activities, charges and/or liabilities made through your password or
passphrase. In no event will we be liable for the unauthorized use or misuse
of your login name,password or passphrase.
ACCURATE
INFORMATION
You agree to:
(1.) provide certain true, current, complete and accurate information about
you as required by the profile and application process; and (2.) maintain
and update according to our modification procedures the information you
provided to us when purchasing our services as needed to keep it current,
complete and accurate. We rely on this information to send you important
information and notices regarding your account and our services. You agree
that Paperless Solutions (itself or through its third party service
providers) is authorized, but not obligated, to use and rely upon any such
changed address information for all purposes in connection with your account
(including the sending of invoices and other important account information)
as though such changes had been made directly by you.
AGENTS
You agree that,
if your agent, (e.g., your Primary Contact or Account Administrative
Contact, employee) purchased our service(s) on your behalf, you are
nonetheless bound as a principal by all terms and conditions herein. Your
continued use of our services ratifies any unauthorized actions of your
agent. By using your login name and/or password, or otherwise purporting to
act on your behalf, your agent certifies that he or she is authorized to
apply for our services on your behalf, that he or she is authorized to bind
you to the terms and conditions of this Agreement, that he or she has
apprised you of the terms and conditions of this Agreement, and that he or
she is otherwise authorized to act on your behalf. In addition, you are
responsible for any errors made by your agent.
TERMINATION
A. We may
terminate this Agreement or any part of the Paperless Solutions services at
any time in the event you breach any obligation hereunder, if we determine
in our sole discretion that you have violated the Paperless Solutions Terms
of Use, which is located on our Web site and is incorporated herein and made
part of this Agreement by reference, or upon thirty (30) days prior written
notice if we terminate or significantly alter a product or service offering.
B. Paperless
Solutions does not guarantee the longevity of any service. Paperless
Solutions may discontinue any of their services at any time for any reason.
Users are required to keep copies of their own data and not rely on
Paperless Solutions to maintain, store, protect, or otherwise preserve
information of any kind. Paperless Solutions will not be liable for any
indirect, incidental, special or consequential damages relating to
discontinuation of service.
C. Effect of
Termination. Paperless Solutions will cease charging you for any monthly
service fees as of the expiration of the monthly billing cycle in which the
termination is effective. Unless otherwise specified in writing by Paperless
Solutions, you will not receive any refund for payments already made by you
as of the date of termination, and, you may incur additional fees (in the
case of a monthly or annual subscription being paid over time). If
termination of this Agreement is due to your default hereunder, you shall
bear all costs of such termination, including any reasonable costs Paperless
Solutions incurs in closing your account. You agree to pay any and all costs
incurred by Paperless Solutions in enforcing your compliance with this
section. You agree that upon termination or discontinuance for any reason,
we may delete all information related to you. Please see written contract
for more information regarding your specific details of your project.
Refunds
All Fees
received by Paperless Solutions, Inc. are non-refundable at anytime for any
reason.
RIGHT OF
REFUSAL
We, in our sole
discretion, reserve the right to refuse any Paperless Solutions service, or
to delete your chosen login name and password. You agree that we shall not
be liable to you for loss or damages that may result from our refusal to
grant you access to our services.
SEVERABILITY
You agree that
the terms of this Agreement are severable. If any term or provision is
declared invalid or unenforceable, in whole or in part, that term or
provision will not affect the remainder of this Agreement; this Agreement
will be deemed amended to the extent necessary to make this Agreement
enforceable, valid and, to the maximum extent possible consistent with
applicable law, consistent with the original intentions of the parties; and
the remaining terms and provisions will remain in full force and effect.
PROMOTIONAL
AGREEMENT
You give express
permission for Paperless Solutions to use your company name, your likeness,
contact information, quotes/testimonials in promotional materials for
distribution in any media, moving or still or other to potential and/or
existing customers. Users of the Services give express permission to use the
likeness of said user and name, contact information, quotes/testimonials in
promotional materials
ASSIGNMENT AND
RESALE
Except as
otherwise set forth herein, your rights under this Agreement are not
assignable or transferable. Any attempt by your creditors to obtain an
interest in your rights under this Agreement, whether by attachment, levy,
garnishment or otherwise, renders this Agreement voidable at our option. You
agree not to resell any of the Services without Paperless Solutions’ prior
express written consent.
COVENANT NOT TO
COMPETE
You agree that
for three years after entering into this Agreement, you will not, for
yourself or on behalf of any other person, company or entity, sell or
provide a similar service and/or software to third parties in the United
States, without the expressed written consent of Paperless Solutions. You
will also not adapt and use for personal benefit, or the benefit of others,
the technology, concepts, or processes described and used by Paperless
Solutions or their services. You also agree that you will not knowingly
employ any employee of Paperless Solutions, or solicit or encourage any
employee of Paperless Solutions to leave his/her employment.
INTELLECTUAL PROPERTY
I
agree that Paperless Solutions, Inc. and the Services and all the software
and information they now contain, or may contain in the future, including
but not limited to reports, directories, glossaries, trademarks, tradenames,
service marks, logos, computer code, software, copyrighted, trademarked,
and/or patented material (Collectively "content"), is the property of
Paperless Solutions, Inc. and is protected from unauthorized copying and
dissemination by U.S. copyright law, patent law, trademark law,
international conventions, and other intellectual property law. Certain of
the trademarks and logos displayed on Paperless Solutions, Inc. or within
the Services may be owned by third parties. Nothing contained on Paperless
Solutions, Inc. shall be construed as granting, by implication, estoppel or
otherwise, a license or right to use the Services or any content displayed
on Paperless Solutions, Inc., without the prior written permission of
Paperless Solutions, Inc. or such third party that may own trademark or
copyrighted material displayed on Paperless Solutions, Inc.. Information may
be obtained from Paperless Solutions, Inc. solely as expressly authorized.
Any other copying, redistribution, retransmission, or publication of the
information contained in Paperless Solutions, Inc. or the Services is
strictly prohibited without the express written consent of Paperless
Solutions, Inc..
MODIFICATIONS TO AGREEMENT
Except as
otherwise provided in this Agreement, you agree, during the term of this
Agreement, that we may: (1.) revise the terms and conditions of this
Agreement; and/or (2.) change part of the services provided under this
Agreement at any time. Any such revision or change will be binding and
effective 30 days after posting of the revised Agreement or change to the
service(s) on Paperless Solutions Web sites, or upon notification to you by
e-mail or United States mail. You agree to periodically review our Web
sites, including the current version of this Agreement available on our Web
sites, to be aware of any such revisions. If you do not agree with any
revision to the Agreement, you may terminate this Agreement at any time by
providing us with notice. Notice of your termination will be effective on
receipt and processing by us. Any fees paid by you if you terminate your
Agreement with us are nonrefundable, except as expressly noted otherwise,
but you will not incur any additional fees. By continuing to use Paperless
Solutions services after any revision to this Agreement or change in
service(s), you agree to abide by and be bound by any such revisions or
changes. We are not bound by nor should you rely on any representation by (i.)
any agent, representative or employee of any third party that you may use to
apply for our services; or in (ii.) information posted on our Web site of a
general informational nature. No employee, contractor, agent or
representative of Paperless Solutions is authorized to alter or amend the
terms and conditions of this Agreement.
DISCLAIMER OF
WARRANTIES
You agree that
your use of our service(s) or our licensors’ services is solely at your own
risk. You agree that all of such services are provided on an “as is,” and
“as available” basis, except as otherwise noted in this Agreement. We and
our licensors expressly disclaim all warranties of any kind, whether express
or implied, including but not limited to the implied warranties of
merchantability, fitness for a particular purpose and non-infringement.
Neither Paperless Solutions nor our licensors make any warranty that
service(s) licensed hereunder will meet your requirements, or that the
service(s) will be uninterrupted, timely, secure, or error free; Nor do we
or our licensors make any warranty as to the results that may be obtained
from the use of the services(s) or as to the accuracy or reliability of any
information obtained through our service(s). You understand and agree that
any material and/or data downloaded or otherwise obtained through the use of
our services is done at your own risk and that you will be solely
responsible for any damage to your computer system or loss of data that
results from the download of such material and/or data. We make no warranty
regarding any goods or services purchased or obtained through any of our
services or any transaction entered into through such services. We are not
responsible for and shall have no liability with respect to any products
and/or services purchased by you from a third party. No advice or
information, whether oral or written, obtained by you from us or through our
services shall create any warranty not expressly made herein, you may not
rely on any such information as legal advice. To the extent jurisdictions do
not allow the exclusion of certain warranties, some of the above exclusions
may not apply to you.
LIMITATION OF
LIABLITY
Paperless
Solutions and its licensors and contractors disclaim any and all loss or
liability resulting from, but not limited to: (1.) loss or liability
resulting from access delays or access interruptions; (2.) loss or liability
resulting from data non-delivery or data mis-delivery; (3.) loss or
liability resulting from unavailability of services due to power failures,
software bugs, viruses, internet problems, maintenance or malfunction of
computer equipment or media, earthquake, flood, fire, storm, natural
disaster, act of God, war, terrorism, armed conflict, labor strike, lockout,
or for any causes beyond its control.; (4.) loss or liability resulting from
the unauthorized use or misuse of your account number, password or security
authentication option; (5.) loss or liability resulting from errors,
omissions, or misstatements in any and all information or service(s)
provided under this Agreement; (6.) loss or liability relating to the
deletion of or failure to store e-mail messages; (7.) loss or liability
resulting from the interruption of Paperless Solutions web site and/or
services; (8.) loss or liability from your inability to use our online
services, web site manager service or any component of the subscription
service (9.) loss or liability that you may incur in connection with our
processing of your application for our services, our processing of any
authorized modification to your account or your agent's failure to pay any
fees. (10.) loss or liability due to the dissolution or sale of Paperless
Solutions or (11.) loss or liability relating to limitations,
incompatibilities, defects, or other problems not under Paperless Solutions’
sole control.
EXCLUSIVE
REMEDY
You agree that
our entire liability and your exclusive remedy, in law, in equity, or
otherwise, with respect to any Paperless Solutions service(s) provided under
this Agreement and/or for any breach of this Agreement is solely limited to
the amount you paid for such service(s) during the terms of this Agreement.
In no event shall Paperless Solutions, its licensors and contractors
(including third parties providing services as part of the subscription
service for Paperless Solutions) be liable for any indirect, incidental,
special or consequential damages even if Paperless Solutions has been
advised of the possibility of such damages. To the extent that a state does
not permit the exclusion or limitation of liability as set forth herein
Paperless Solutions’ liability is limited to the extent permitted by law in
such states. |